Wednesday, February 24, 2021
AVAYA - Telephones
As the telecommunications industry has entered into a new stage, we too have made some adjustments. Telephones have grown to become one of the main repair groups at our facility, and Avaya phones in particular.  Whether you have a BIS-10 that is decades old or a 2014 9630G, we can fix it for you!  We also have a simple pricing model.  Almost all of our desktop phones are a standard $30 repair charge.  We do not hide our price levels so please look below to find the price of any particular phone that is in need of repair.

CLEANED TELEPHONES: All exposed surfaces of telephone base and handset are cleaned to remove dirt ink and stickers. 

REFURBISHED TELEPHONES: As a cost saving measure for the customer and to lessen our environmental impact, "like new" plastic components are not replaced unless specified by the customer.  All exposed surfaces of telephone base are cleaned to remove dirt, ink and stickers.  Any plastic components that do not meet out "like new" criteria are replaced. The customer is billed on a per component basis.  Cost for individual components vary. Maximum cost is shown in "test/refurb" or "repair/refurb" column.  


Please specify BASE ONLY or COMPLETE.
*New Handsets, Cords, Stands, mounts, literature available at an additional cost.

As part of the repair process some telephones will require new displays. If available these are usually quite costly.
If applicable, we will contact you so you can weigh your options and make an informed decision regarding display.

AVAYA Telephone Repair
EQUIPMENT TYPE

REPAIR ONLY TEST/CLEAN TEST/REFURB REPAIR/CLEAN
REPAIR/REFURB
1408 Digital $30.00 $16.50 $40.00 $37.50 $60.00
1416 Digital $30.00 $16.50 $40.00 $37.50 $60.00
1603D IP $30.00 $16.50 $40.00 $37.50 $60.00 
1608D IP $30.00 $16.50 $40.00 $37.50 $60.00
1608I IP $30.00 $16.50 $40.00 $37.50 $60.00 
1616D IP $30.00 $16.50 $40.00 $37.50 $60.00
1616I IP $30.00 $16.50 $40.00 $37.50 $60.00 
1692 Conf Phone $100.00 $25.00 $50.00 $107.50 $125.00
2410 Digital 
$30.00
$16.50
$40.00
$37.50
$60.00
2420 Digital 
$30.00
$16.50
$40.00
$37.50
$60.00
302A Console
$30.00
$16.50
$37.00
$37.50
$62.00
302B Console
$30.00
$16.50
$37.00
$37.50
$62.00
302C Console
$50.00
$16.50
$37.00
$57.50
$75.00
302D Console

$50.00
$16.50
$37.00
$57.50
$75.00
EQUIPMENT TYPE
REPAIR ONLY
TEST/CLEAN
TEST/REFURB

REPAIR/CLEAN

REPAIR/REFURB
4690 Conf Phone $75.00 $25.00 $50.00 $82.50 $100.00
5402 Digital
$30.00
$16.50
N/A
$37.50
N/A
5410 Digital
$30.00
$16.50
$45.00
$37.50
$60.00
5420 Digital
$30.00
$16.50
$45.00
$37.50
$60.00
EURO 6
$30.00
$16.50
$33.50
$37.50
$50.00
EURO 18
$30.00
$16.50
$33.50
$37.50
$50.00
Euro 18D 

$30.00
$16.50
$33.50
$37.50
$50.00

EQUIPMENT TYPE

REPAIR ONLY TEST/CLEAN TEST/REFURB
REPAIR/CLEAN
REPAIR/REFURB
Euro 34D Note
$30.00
$16.50
$33.50
$37.50
$50.00
EURO Series II 6D
$30.00
$16.50
$33.50
$37.50
$50.00
Euro Series II 18D 
$30.00
$16.50
$33.50
$37.50
$50.00
Euro Series II 34D 
$30.00
$16.50
$33.50
$37.50
$50.00
9504D Digital $30.00 $16.50 $40.00 $37.50
$60.00
9508D Digital $30.00 $16.50
$40.00
$37.50
$60.00
9608 IP $30.00 $16.50
$40.00
$37.50
$60.00
9610 IP
$30.00
$16.50
$40.00
$37.50
$60.00
9611 IP $30.00 $16.50
$40.00
$37.50
$60.00
9620 IP
$30.00
$16.50
$40.00
$37.50
$60.00
9620L IP $30.00 $16.50 $40.00 $37.50
$60.00
9620C IP $30.00 $16.50 $40.00 $37.50
$60.00
9621G IP $30.00 $16.50 $40.00 $37.50
$60.00
9630 IP
$30.00
$16.50
$40.00
$37.50
$60.00
9630G IP 
$30.00
$16.50
$40.00
$37.50
$60.00
9640 IP 
$30.00
$16.50
$40.00
$37.50
$60.00
9641G IP  $30.00 $16.50 $40.00 $37.50 $60.00
9640G IP
$30.00
$16.50
$40.00
$37.50
$60.00
9650 IP 
$30.00
$16.50
$40.00
$37.50
$60.00
9670G IP 
$30.00
$16.50
$40.00
$37.50
$60.00





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B T Systems, Inc. is an independent company specializing in telecommunication equipment repair and sales.  B T Systems, Inc. is not affiliated with and does not represent Avaya, Nortel, Cisco or Polycom.   Trademarks and logos are the property of their respective manufacturers.
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